We will provide a refund to you in certain circumstances. These refunds will be subject to a Fifty Dollar ($50.00 CAD) administration fee:
- We may, in our discretion, provide a refund to you for any fee processed through the CAHD-ACDH website with a reasonable explanation; or
- We understand that circumstances arise from time to time that are unforeseen. All such requests for refund will be considered on an individual basis.
Anything processed in error by us, and charged to you, will be fully refunded at no cost to you.
Please contact us for more information.